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When you make an appointment at ELYSIUM you automatically agree to the general terms and conditions.

Terms and Conditions:

The general terms and conditions below relate to the services.

THERAPY

The massage therapist is certified and attaches great importance to the safety and integrity of the client. However, the client is always responsible for his or her own well-being and safety.

The client is expected to provide relevant information to the massage therapist during the intake and anamnesis interview.

The massage therapist undertakes to refer the client/patient to a fellow therapist or a doctor if desired, if her treatment is not appropriate and/or sufficient.

Termination of the treatment can happen at any time.

YOUR APPOINTMENT

Please arrive on time for your appointment. If you are going to be late, please let me know.
If you are later, I may be forced to shorten the treatment out of respect for the next customer. If there is no longer enough time to bring the treatment to a qualitative end, I will ask to move it to another time.
The treatment will then be charged in full.

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GIFT CARDS

 

Gift vouchers are valid for one year and must be brought along with the planned massage.

There are no refunds on a gift voucher.

CANCELLATION

After booking you will receive an order confirmation by e-mail. The reservation can be canceled by telephone or in writing up to 48 hours before the start. If you have already paid, the amount will be refunded within 3 working days.

If you cancel within 24 hours before the start, 50% of the total reserved amount will be refunded.

In the event of force majeure (death, illness, etc.), the amount payable in the event of cancellation within 24 hours may be waived upon presentation of written proof.

Changes to the booking can be made in writing or by telephone up to 24 hours before the start.  Elysium is not obliged to agree to these changes.

In the event of a No-Show, an invoice will be sent to your home and you must pay the full amount of the planned session  to be settled within 10 calendar days. 

PAYMENT

The massage must be paid for in advance or immediately after the treatment. This can be done in cash or with a bancontact app. You will receive the invoice digitally afterwards, if desired.

PRIVACY

The Seller will process the personal data it obtains in the context of the order in the context of customer administration, market studies and, for existing customers or with prior consent, with a view to conducting personalized information and promotional campaigns in the context of commercial activities of the Seller. The buyer always has the right to request this information and have it corrected. In the context of processing, this data may be passed on to the persons and companies used for the execution (including delivery and payment) of the order. In the context of this processing, the

The Seller also places cookies with the users of its website. Cookies are small files that are placed on the hard drive of the website visitor's computer. They contain information such as the surfer's language preference, so that this does not have to be entered again on a subsequent visit to the website. Some cookies ensure that a website appears graphically neatly, others ensure that a website application works correctly. If the visitor to the website does not want the website to place cookies on her computer, she can set her browser accordingly. The consumer must consult the manual of his own web browser for this purpose.

DISPUTES / FINAL PROVISIONS

All claims related to the order and/or the General Terms and Conditions, contractual or non-contractual, are governed by Belgian law. All legal actions, both claimant and defensive, fall under the exclusive jurisdiction of the Courts of the judicial district of Kortrijk. If a clause of the General Terms and Conditions is or becomes unlawful, all other clauses remain fully applicable. If one sentence from a paragraph or a severable part of a sentence is or becomes illegal, the other sentences of that same paragraph or the other parts of that sentence remain fully applicable.

COPYRIGHT

Nothing from this site may be copied or processed in any form without the prior written permission of the owner. Nor may the programming, scripting and layout be used without permission from the owner of the website. The reproduction of the logo and its reference to it may not be converted, in whole or in part, into any language or program. Any form of temporary or permanent reproduction thereof is prohibited.

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